Cisco Certified Support Technician CCST Cybersecurity PLA

Defining Cyber Security

• Key developments in Cyber Security
• Information Technology (IT) vs Operational Technology (OT)
• Cyber Disruption and Outages
• Impacts of various security failures

Networks and Cyber Attacks

• Network security
• Types of Cyber Attacks including Malware, Phishing and Ransomware
• Pre-, During, and Post-Incident response
• Selecting cyber security tools

Managing Cyber Risk

• Vulnerabilities vs Risk
• Risk Management
• Developing backup plans
• Implementing Disaster recovery plans

Organisational Management

• Information Governance and Data Breaches
• Access Management including Password Policies & MFA
• Device management including updates and End of Life (EOL)

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