This qualification provides learners with specialist skills and knowledge in one of the major growth areas of the hospitality industry – the beverage sector. The unit is aimed at all first line operatives where coffee is served – this includes coffee bars, coffee houses, cafes, hotels and restaurants.
The unit covers the importance of presenting a positive personal image and the use of effective communication techniques.
There are four learning outcomes to this unit. The learner will:
The course is run 3 hours a week for 6 weeks total of 18 hours.
Exam Fee: £48.00
Part-time enrolment fee: £10.00
Course Fee: £42.00
None
On completion of this qualification candidates may progress into employment or to the following City & Guilds qualifications:
• Level 2 Professional Food and Beverage Service
• Level 2/3 NVQ Diplomas in Hospitality
• Level 3 Diploma in Hospitality Supervision and Leadership (NVQ)
• ILM Supervisory and Management qualifications