Contact Us

We have a dedicated Customer Service Team on hand to help you with your enquiries.                                                                If you would like to get in touch with a general enquriy please contact our reception: 02920 250 250 or email  For course or application enquiries please contact our Admissions Team: 02920 250  430 or email

Complaints, Comments and Compliments

Tell us what you think about CAVC

Comments, Suggestions and Compliments

There may be times when you may wish to compliment us for doing something well, or you may have a comment you'd like us to know about. All feedback is helpful in our future planning.

If you have a complaint with any part of the service that you have received from the College; we ask in the first instance that you raise your concern(s) informally, in person, with a member of staff.

Please give some thought to any complaint submissions that you make via this form. We take all complaints extremely seriously and once submitted, complaints are handled according to the college’s agreed complaints procedures. To this end, we would expect any complainant who submits their concerns via this form to be able to evidence their concerns.

Please complete the form below to make a comment, suggestion or complaint about any part of the service you have received from Cardiff and Vale College.

Click here to see our Complaints Procedure.