CompTIA A+® Certification (PLA)

L3 Level 3
Part Time
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PLA: This course is free for employed adults eligible for a Personal Learning Account (PLA). To see if you could be eligible for a PLA go to - For a full list of PLA courses go to

About this course

This course is tailor-made to equip you with fundamental skills in computer and mobile hardware, software, and networking. As you navigate through the course, expert instructors will guide you, ensuring that you gain the practical knowledge necessary for troubleshooting and problem-solving.

This course is perfect for beginners starting a new career path. Resulting in a globally recognised certification, the CompTIA A+ certification course serves as an ideal stepping stone to advance your IT career.

This 5 day course runs regularly over consecutive days and delegates will have 6 months to complete from date of enrolment. Delegates will arrange course start dates directly with the course provider once they have been approved for funding.

What you will study

The CompTIA A+ course syllabus covers a wide range of essential IT topics. Here's a brief summary of what you'll learn:

Hardware Fundamentals: Learn how to install, configure, and troubleshoot typical hardware devices, such as motherboards, processors and memory modules.
Networking: Understand basic networking concepts, including different types of networks, IP addressing, and troubleshooting network connectivity issues.
Operating Systems: Gain knowledge about various operating systems and their differences, how to install and configure them, and solve common OS issues.
IT Security: Understand essential security concepts, such as firewalls, antivirus software, and encryption, as well as how to identify and deal with common security threats.
Software Troubleshooting: Learn how to troubleshoot software issues in a systematic way, including identification of the problem, researching solutions, and implementing fixes.
Operational Procedures: Understand typical IT operational procedures, such as safety practices, environmental controls, and communication and professionalism in the IT environment.

The CompTIA A+ Certification course is broken down into 20 comprehensive lessons that systematically cover the breadth and depth of the CompTIA A+ certification syllabus:

Lesson 1: Installing Motherboards and Connectors

Lesson 2: Installing System Devices

Lesson 3: Troubleshooting PC Hardware

Lesson 4: Comparing Local Networking Hardware

Lesson 5: Configuring Network Addressing and Internet Connections

Lesson 6: Supporting Network Services

Lesson 7: Summarising Virtualisation and Cloud Concepts

Lesson 8: Supporting Mobile Devices

Lesson 9: Supporting Print Devices

Lesson 10: Configuring Windows

Lesson 11: Managing Windows

Lesson 12: Identifying OS Types and Features

Lesson 13: Supporting Windows

Lesson 14: Managing Windows Networking

Lesson 15: Managing Linux and macOS

Lesson 16: Configuring SOHO Network Security

Lesson 17: Managing Security Settings

Lesson 18: Supporting Mobile Software

Lesson 19: Using Support and Scripting Tools

Lesson 20: Implementing Operational Procedures


The course culminates in two exams, known as CompTIA A+ Core 1 (220-1101) and CompTIA A+ Core 2 (220-1102).
CompTIA A+ Core 1 (220-1101)
The CompTIA A+ certification exam objectives are to test your competency as an IT support professional. The test covers the following areas: mobile devices, networking technology, hardware, virtualisation and cloud computing, and network troubleshooting.

Exam Details:

o Maximum of 90 questions
o Duration: 90 minutes
o Passing Score: 675 (on a scale of 100-900)
CompTIA A+ Core 2 (220-1102)
This exam tests the skills required to install and configure operating systems. It also covers expanded security, software troubleshooting, and operational procedures.
Exam Details:
o Maximum of 90 questions
o Duration: 90 minutes
o Passing Score: 700 (on a scale of 100-900)

Both exams consist of multiple-choice questions, drag-and-drop activities, and performance-based items. The course includes mock exams and practice test questions to ensure you're fully prepared.

Remember that your enrolment includes your CompTIA exam voucher and practice labs.

Important points

  • The College welcomes contact with parents/guardians of students who are under 18.
  • Additional support is available for students with learning difficulties and disabilities.
  • Cardiff and Vale College is committed to inclusion and values diversity. We are determined to promote equality of opportunity and to treat everyone fairly and with respect.
  • Cardiff and Vale College reserves the right to make changes to this course without prior notice.
  • Course fees are subject to change. Your fee will be confirmed prior to enrolment.
  • All courses are accurate at the time of upload or print.
  • Courses can only run if there are sufficient numbers.
  • Please note, if you choose three or more course choices, then you may be referred for a careers appointment first. This does not apply to A Level or GCSE choices.
Key information

Start date

Contact us for dates

Time of day

Day Time

Part Time

35 hours per week


Maps & directions
PLA: This course is free for employed adults eligible for a Personal Learning Account (PLA). To see if you could be eligible for a PLA go to - For a full list of PLA courses go to

Course code



CompTIA A+® Certification