Coronavirus & Information for CAVC Students

As a student of CAVC we are here for you online.

Our staff are working, teaching and supporting you to continue your studies, develop your skills and progress successfully onto your next step. 
Your college week will be different and you may be at home in a busy household or balancing learning around other commitments. During this time, our focus is to set you achievable goals and keep you in touch with your class and teachers. 
Download A Quick Guide for Learners for key information to support you in this new way of learning.
Visit the Student Portal for further resources and to links to all our usual support teams who are all working online and available to you. Just log on using your usual College username and password.

Frequently Asked Questions

Below is a list of Frequently Asked Questions and answers to these. We are adding to this page regularly.

Got a question we haven’t answered below? Contact your Course Tutor or our advice team on

General Questions

Is the College open?

Cardiff and Vale College is following all government guidelines and is currently not undertaking any face to face teaching. 
All learning is continuing online, and we’re more committed than ever to ensuring you continue to learn and progress. 
Visit the Student Portal to access key information that will support you in this current way of learning.

When will I be able to come back to college?

We will update you as and when we have been advised that college campuses can reopen for face to face teaching. Until then all learning will continue online.

How do I continue with my course from home?

Your learning will be continuing online, and we’re more committed than ever to ensuring you continue to learn.
This Quick Guide for Learners provides you with key information that will support you in this current way of learning. From setting up a place to learn, staying safe online, and how to keep in contact with your tutor, to a plan of what your week should look like.
Learning from home is different. You shouldn’t be sat a screen for 7 hours a day, 5 days a week. We appreciate you may be at home in a busy household, balancing it around childcare, care of family members or other commitments. During this time, our focus is to set you achievable goals and keep you in touch with your class and teachers,
The Student Portal has further detail and resources, along with links to all our usual support teams who are all working online and available to you. Go to, log in with your usual college log-on details. Then click on the big ‘We are Online’ banner. 
If you’re struggling to log in, please email and provide them with your Student ID number and your postcode.

Can I still access the resources I need from the Success Centres?

Yes, you can still access support and resources through the Success Centre team. They are on hand to help you continue learning at home. 
They can help you with:

  • Help using  programmes to link with your tutor or class, such as Microsoft Teams
  • Help using other programmes to support your study including Moodle
  • Accessing e-books and other resources
  • Resetting your password or logging on to the Student Portal, Office 365, Moodle or other packages you may need

Visit the Skills and Success Centre page on the Student Portal to find out more. 
Staff are also available via 9am-4pm Monday to Friday to answer queries and provide guidance. 

I’m struggling to cope with the current situation, can I access any support?

All of our teams are working online and are available to support you. This is a difficult and very different situation for us all. We understand that studying at home may be a big change from what you’re used to. If you’re feeling isolated or down and need to talk to someone you can call our Wellbeing and Safeguarding team at or 02920 250420.
On the Student Portal you will find an up-to-date list of external support services that can provide you, or those you are living with, support now and in the future. 

I’m having trouble with my PC/ getting online/accessing the Student Portal can I get any help?

You can still contact IT Services to report any issues when working from home. Call 02920 250254 or email for support. 
Log in to the Student Portal and visit the IT and Hardware Support page to access a number of guides which provide step-by-step instruction on how to solve some common hardware and IT problems which you may come across whilst learning at home.

Exams and Assessments

I’m due to take my AS/A Level exams this summer, what will happen now?

The Welsh Government has confirmed that A2, AS & GCSE exams have been cancelled this summer.

In line with Qualifications Wales, we will be providing a Teacher Assessed Grade, based on your work completed in class as well as homework, prior assessment and mocks. Teacher Assessed Grades are strictly confidential and will form part of a national exercise whereby the aim is to ensure that each learner receives a fair grade for the work completed. 

During these unprecedented times we want to ensure you are able to receive an education, develop your skills and further your knowledge whilst being away from college. What is more we want you to be in the best position possible to progress, either onto your second year at CAVC, or onto universities and employment.

You will be asked to complete an End of Course Assessment. It cannot influence the Teacher Assessed Grade, however for AS learners it will enable you to be ready for A2, and for A2 learners it will allow you to have closure on your studies and can be used as a source of evidence for university entry.

The dates you will receive your results are as follows:

  • AS and A Levels – Thursday 13th August 2020
  • GCSE’s – Thursday 20th August 2020

The grades you get will look exactly the same as in previous years, and they will have equal status with universities, other colleges and employers, to ensure you are able to move forward and progress.

Students who feel their grades from the summer do not reflect their ability will have the opportunity to take their exams in the autumn series or in summer 2021. If you choose to do this, both grades will stand.

Until your grades have been calculated it is really important that you continue to learn and progress. CAVC is working and teaching online, and committed to keeping you learning, progressing and supported.

I am on a vocational course which includes practical work. How will I be assessed/get my qualification if I can’t come into college?

Decisions are still being made regarding vocational assessments and as soon as we have clarification from the Welsh Government and awarding bodies we will update you.
In the meantime, it’s important that you continue your learning online to put yourself in the best position to achieve. You’ve worked hard to get to this point. CAVC is working and teaching online, and committed to supporting you to achieve your qualification. 

Welsh Baccalaureate

The Advanced Welsh Baccalaureate qualification consists of the following components:

Skills Challenge Certificate- consisting of four challenges. Challenges are individually awarded a pass, merit or distinction grade. When learners complete all four challenges an overall grade is awarded A*-C.

GCSE Maths or Numeracy at grades A*-C

GCSE English Language or GCSE Welsh Language at grades A*- C

Supporting qualifications- a minimum of two A levels at grades A*-E or a minimum of a Pass grade in one or two vocational qualifications, such as a BTEC qualification.

Following a statement made by WJEC and Qualifications Wales, Cardiff and Vale College has been advised that predicted grades will be awarded to any Year 2/A2 learners for the Skills Challenge Certificate this academic year.

How will my predicted grade for the Skills Challenge Certificate be decided?

Predicted grades will draw on different sources of evidence such as marks achieved by learners in previous internal assessments as well as standardised teacher assessed qualification grades.

The grade awarded to each learner at the end of their course of study, will be based on their performance in a range of classroom assessments and on their overall commitment to their studies and ability in the subject.

Will my Skills Challenges still be moderated by WJEC?

No- Given the timing of the school closures, not all learners have been provided with the opportunity to complete their internally assessed work and controlled assessments. To ensure fairness for all learners, WJEC will not moderate any units or controlled assessments for the Skills Challenge Certificate qualifications for the summer 2020 series. Therefore, this means that uncompleted work does not need to be completed, but learners may choose to do so. 

Am I able to re-sit a challenge in 2021 if I am unhappy with my predicted grade?

Yes- learners returning to CAVC this September will have one re-sit opportunity for each of the four challenges. Learners who choose to re-sit a challenge must sit a different assessment from their originally assessed work. This means:

  • They cannot improve on work that has already been previously submitted for assessment
  • The title of the work must be different from that which was previously submitted

Learners are allowed one re-sit per challenge with the higher marks counting towards the A*-C grade.

Financial Advice and Support

Will I still receive my EMA during this time?

Yes, all EMA payments will continue to be paid as normal. Your register will be marked to ensure payments continue.

I receive a Welsh Government Learning Grant (WGLG) will I still get that during this time?

All WGLG payments will continue to be paid as normal.

I usually receive a meal allowance payment, what happens now I’m not coming to college?

For learners that normally access meals with a voucher or by using your student ID card, you will now receive a payment into your bank account instead. You should have received an email or text message about this already.

Is there anyone I can talk to about my current financial situation?

You can contact us to discuss your current financial support, or an application for financial support from Monday to Friday between 9am and 4.30pm, please email