Credit & Collection (PLA)      

L3 Level 3
Part Time
Contact us for dates
PLA: This course is free for employed adults eligible for a Personal Learning Account (PLA). To see if you could be eligible for a PLA go to - For a full list of PLA courses go to

About this course

The CICM (Chartered Institute of Credit Management) Intermediate Awards & Diploma in Credit & Collections are designed to raise your effectiveness, improve your career prospects and prepare you for more senior roles.  You will gain an advanced understanding of a wide range of credit management related concepts, processes and techniques and is ideal for those aspiring to progress.

These courses are offered as either online virtual classroom, tutor led or self-study supported by an experienced coach. Depending on the modules you choose you will be advised of the study methods available to you.

Completing this qualification means that you will be eligible for Associate membership with the Chartered Institute of Credit Management can use the letters ACICM after your name (whilst in  current membership). 

This level gives you the option to specialise in credit risk or enforcement.

What you will study

The ten awards at Intermediate level give you advanced knowledge about broad areas of credit and collections, and allow you to tailor your qualification to your specialism.

Pass four awards including one mandatory award for the Intermediate Diploma in Credit and Collections. 

ONE of Credit Management (Trade, Export, Consumer), Trade Credit Management, Export Credit Management, or Consumer Credit Management from the mandatory section may be taken. In addition to this candidates may also include Consumer Collections.

Other units :

Accounting Principles
Advanced Business Communications and Personal Skills
Advanced Collections
Advanced Enforcement
Business Environment
Business Law
Consumer Credit Management
Credit Management (Trade, Export and Consumer)
Credit Risk Management
Debt Recovery Management
Export Credit Management
Trade Credit Management

The Diploma takes 24 months (75-104 learning hours per unit).

For the online virtual classroom study method, there are between 6 -12 sessions x 2 hours per unit, these are held on a week day and spread out over 10 plus weeks, with reading weeks scheduled in between.

Learners should be prepared to self-study 5-6 hours per week in addition to any classroom tuition.

Intermediate Diploma in Credit & Collection (PLA)      

Important points

  • The College welcomes contact with parents/guardians of students who are under 18.
  • Additional support is available for students with learning difficulties and disabilities.
  • Cardiff and Vale College is committed to inclusion and values diversity. We are determined to promote equality of opportunity and to treat everyone fairly and with respect.
  • Cardiff and Vale College reserves the right to make changes to this course without prior notice.
  • Course fees are subject to change. Your fee will be confirmed prior to enrolment.
  • All courses are accurate at the time of upload or print.
  • Courses can only run if there are sufficient numbers.
  • Please note, if you choose three or more course choices, then you may be referred for a careers appointment first. This does not apply to A Level or GCSE choices.
Key information

Start date

Contact us for dates

Time of day

Day Time

Part Time

2 hours per week


Maps & directions
PLA: This course is free for employed adults eligible for a Personal Learning Account (PLA). To see if you could be eligible for a PLA go to - For a full list of PLA courses go to

Course code



CICM Level 3 Diploma in Credit and Collections

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