Communication Skills

L2 Level 2
Part Time
Contact us for dates
City Centre Campus, Cardiff

About this course

This course is ideal for anyone looking to enhance their interpersonal relationships and effectiveness in presenting a clear and positive message. 

Communication is the art of being understood and of understanding others, and the way you interact with others can be the key to your workplace and personal success. 

This one-day workshop will equip you with tools and skills that you will be able to use immediately in your professional and personal life. 

What you will study

By the end of the workshop, you will be able to: 

  • Identify the importance of communication in your role and the essentials of getting it right
  • Explore the benefits of effective communication and eliminate the barriers that get in the way
  • Recognise your own communication style, and how to adapt your style to increase communication success
  • Analyse the impact of your verbal, visual and vocal communication 
  • Use techniques for building rapport quickly and effectively
  • Communicate your thoughts and opinions in a credible way
  • Reinforce your professional image through skilled workplace communication 
Key information

Start date

Contact us for dates

Time of day

Day Time

Part Time

7 hours per week


City Centre Campus, Cardiff
Maps & directions

Course code



Communication Skills


We're one of the largest colleges in the country with more than 30,000 people learning with us each year.

Learning Support

Our dedicated support teams offer support with additional learning needs, wellbeing and more.
Performing Arts


CAVC offers lots of opportunities beyond your studies including a great enrichment programme and sporting opportunities.

Find out more

Download a course guide for your area of interest.

Open Evenings

Visit us at one of ours sites, chat to tutors about your course of interest and see our great facilities for yourself.

Apply online

Applying to CAVC is easy and all online.

Career prospects & further study

On completion of this course you can progress onto one of our Level 3 business courses including: Finance for Non Financial Managers, Meetings and Minute Taking. 


City Centre Campus, Cardiff
City Centre Campus, Cardiff

City Centre Campus,

Dumballs Road,


CF10 5FE